We understand that unforeseen circumstances happen. To ensure a fair and consistent approach, we have established the following cancellation policy:
Cancellation notice given before 48 hours of the scheduled dog walking visit: No cancellation fee will be charged. We appreciate your timely communication, allowing us to adjust our schedules accordingly.
Cancellation notice given within 48 hours of the scheduled dog walking visit: A cancellation fee of 50% of the cost for the first day of visits will be charged. This fee is implemented to compensate for the time and resources allocated for your dog's care.
**All cancellation fees are waived in the event of severe weather or act of God.**
If you have any questions or need further clarification regarding our cancellation policy, please don't hesitate to contact us. We are here to assist you and ensure the best experience for both you and your furry friend